What We Collect
To provide our service we collect information you give us at checkout, such as the email or account details required to deliver your product, and your Discord/Telegram handle for fulfillment and support.
How We Use It
- To deliver the products you've purchased.
- To provide customer support and warranty service.
- To detect and prevent fraud or abuse.
- To improve our marketplace and offerings.
Payment Data
We do not store full card numbers. Payments are processed by trusted third-party providers (card and crypto). For crypto payments only blockchain transaction IDs are retained.
Sharing
We never sell your personal data. We share information only with service providers (e.g., payment processors) strictly to operate the marketplace, or where required by law.
Retention
We retain order data for as long as needed to provide warranty support and to meet legal requirements. You can request deletion of your data after that period.
Your Rights
- Access the data we hold about you.
- Request correction or deletion.
- Opt out of non-essential communications.
Security
We use industry-standard measures to protect your data. No system is 100% secure, but we work hard to keep yours safe.
Contact
For any privacy questions, contact support@dubai.market or reach us on Discord/Telegram.